Software testing is one of the most critical steps in software development. It allows you to identify the slightest errors that can negatively impact the quality of the software. It makes sense to order this outsourcing service if you have a small startup. It will allow you to get a good result and save a lot of money. However, you need to consider a few essential points before working with an outsourcing company. Today we want to discuss what aspects should be regarded to make your cooperation the most effective.

1. Consider Industry Experience

Testing is a vast area. Every day, many software types are created, each of which has its characteristics in terms of testing. Thus, when choosing an outsourcing test team, you need to study what projects they have previously collaborated with, and this one has real experience in your niche.

Experienced specialists will make the testing process more efficient because they understand what business processes are taking place in your industry and what you need to pay the most attention to. If you wish to know more about QA outsourcing, real test cases, outsourcing costs and other crucial questions visit website.

2. Communication and transparency

Consider how communication with the outsourcing platform will take place. It would be best if you ensured that the partner company could respond quickly to your requests. The better your communication is, the better the quality of the work done will be because testers can react more rapidly to your requests (this is especially important if a failure has already occurred on an operating platform).

It would also be good to discuss the steps of website testing and the quality of reporting in advance. In some cases, reports are provided at the end of certain types of work. Still, in some cases, it makes sense to create an account once a week or once every 2 weeks so that you can be sure that the testers are on time with the deadlines and do not put off until tomorrow what can be done today, which means the project will be completed on time.

3. Avoid cheap services

The tester profession today attracts a considerable number of people worldwide, so many newcomers are in the market for such services. Usually, they charge a very modest fee for their services, but due to a lack of knowledge and experience, they cannot do the job well. If you see a low price tag, this is a young freelancer who wants to get the first experience. On the one hand, such cooperation will allow you to save money, but it will not be as effective as you would like. The ideal solution would be to hire a novice tester to solve simple monotonous tasks that distract the subject specialist from performing more complex tasks.

4. Tools, trends, techniques

Before you start working with an outsourcing test team, you should find out what tools and techniques they use. Over the past few years, testing has stepped far forward, and today it can reveal those errors that were previously inaccessible. So, it would help if you worked with professionals who follow the latest changes in the market, which means they can do their job well. The IT industry is developing rapidly; if you stop, you are taking a step back.

The hardest part is that you also have to have a good understanding of the latest trends in testing, which can sometimes be difficult if you do not work in this industry. So, sometimes it is worth bringing in your friends or experienced testers to help you choose the right partner.

5. Understanding the style of work


Practice shows that each outsourcing team has its specific style of work, which largely depends on the leader. If you understand the work style and it seems acceptable, you can cooperate with such an organization.

Sometimes outsourcing companies have permanent staff, and sometimes they outsource new projects to other specialists (this practice is now prevalent, and there is nothing wrong with that, except that it complicates communication).

6. Sign an SLA

Before you start working with an outsourcing company, you need to sign an agreement, which will specify all the services that will be provided to you, the timing of the work, and remuneration. It should also spell out all the rights and obligations of the parties. Outsourcing specialists must clearly understand the scope of work that needs to be done and what requirements you set.

All your agreements in words should be documented. It will allow you to resolve disputes in the legal field and monitor all processes. If you have a document where all the requirements are written down, it will be much easier for specialists to do their job well, and they will not be able to say that they did not know or forgot about some requirements.